Website information

Privacy Notice

Last updated August 11, 2026

Information collected

If you submit the consultation request form, the website collects the information you choose to provide, including your first name, email address, phone number, age and Florida-location confirmations, general availability, insurance-use preference, and acknowledgments.

How the information is used

This information is used only to review and respond to your request for a consultation, determine basic eligibility and logistics, and communicate with you about possible next steps. It is not sold or used for advertising.

How submissions are processed

Form submissions are processed and stored by Netlify and forwarded by email to Bianca Casteel Counseling. Email and standard website forms may have privacy and security limitations. Please do not submit clinical, medical, diagnostic, treatment, or emergency information through this form.

No therapist-client relationship

Submitting the form, receiving a response, or participating in a free 15-minute consultation does not establish a therapist-client relationship. A relationship is established only after fit has been determined and the required intake and informed-consent process has been completed.

Emergencies

This website and its consultation form are not monitored continuously and should not be used for emergencies. Call 911 in an emergency. For immediate crisis support, call or text 988.

Requests and questions

To ask a question about this notice or request deletion of a consultation submission, email bianca.a.casteel@gmail.com.

Website disclaimer

Information on this website is provided for general educational and informational purposes. It is not therapy, medical advice, diagnosis, treatment, or a substitute for care from a qualified professional.